Thank you for shopping with Immortal Blends. Please read our refund policy carefully before making a purchase. This policy applies specifically to perishable food items sold by Immortal Blends within Australia.

  1. Returns and Exchanges: Due to the perishable nature of our products, we are unable to offer refunds or exchanges unless the item arrives defective or damaged.
  2. Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately at within two business days of receiving the product. We will make every effort to assist you with the return process.
  3. Lost Goods and Courier Liability: Immortal Blends is not liable for any loss of goods caused by our courier service. If your product fails to arrive, it is possible that it may have been returned to us due to incorrect shipping details provided by you.
  4. Return Eligibility: To be eligible for a return, the item must be deemed defective or damaged. The item must be unused and in the same condition as when you received it. It must also be in its original packaging.
  5. Proof of Purchase: To complete your return, we require a receipt or proof of purchase. Please ensure that you retain your receipt or proof of purchase in order to be eligible for a return.
  6. Return Shipping: When returning a product, you are responsible for the shipping costs. You should mail the product to the following address: Immortal Blends Superfood, 40 The Promenade, Surfers Paradise QLD 4217, Queensland, Australia.
  7. Refund Process: Once we receive your returned item, we will inspect it and notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed and automatically applied to your credit card or original method of payment within a certain amount of days.
  8. Deduction of Return Shipping Costs: Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  9. Delivery Time: The time it takes for your exchanged product to reach you may vary depending on your location.

By making a purchase from Immortal Blends, you acknowledge and accept the terms and conditions stated in this refund policy.

If you have any further questions or concerns, please contact us at


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